home whois shopping cart knowledge base support webmail log in









KB search
  Please enter your keyword(s) or the KB article number and click 'search':  
       
  Click here for a complete list of Knowledge Base articles.  
KB-3004



 

How do I create FTP sub-accounts?


Your master FTP login allows you to access all files under your web hosting plan. There are 2 other ways to provide FTP access to your users:

i) More flexible option

Plesk 8.x or older


You can grant a user access to any folder under your httpdocs directory. The steps are as follows:

a.Create the target FTP folder via your main FTP connection (or via the "File Manager" icon within your hosting control panel).

b.Log into your hosting control panel at http://admin.yourdomain.ca.

c.Click directly on the domain name at the bottom of the page.

d.Click on the "FTP Accounts" icon or the "FTP Management" icon under the "Hosting" section.

e.Create a new FTP sub-account by specifying the target folder.

f.Once created, the new FTP sub-account name and password can be used to connect to your FTP server at ftp.yourdomain.ca.


Plesk 9.x


You can grant a user access to any folder under your httpdocs directory. The steps are as follows:

a.Create the target FTP folder via your main FTP connection (or via the "File Manager" icon within your hosting control panel).

b.Log into your hosting control panel at http://admin.yourdomain.ca.

b.Click on the "Domain" icon and then click on the domain name.

d.Click on the "FTP Accounts" icon under the "Files" section.

e.Click on the "Add New FTP Accounts" icon.

f.Create a new FTP account by specifying the target folder.

g.Once created, the new FTP account name and password can be used to connect to your FTP server at ftp.yourdomain.ca.


ii) More control option

You can create a "Web user" for each user that requires FTP access. They will be uploading their files to the directory "/web_users/" under your root directory. A sample directory structure with 3 "web users" will look like:

++++++++++++++++++++
/..
/web_users/..
/web_users/user1/
/web_users/user2/
/web_users/user3/
++++++++++++++++++++

Plesk 8.x or older


To proceed with this option, the steps are as follows:

a.Log into your hosting control panel at http://admin.yourdomain.ca.

b.Click directly on the domain name at the bottom of the page.

c.Click on the "Web Users" icon under the "Hosting" section.

d.Create a new "Web user" by entering the desired name.

e.Once created, the new Web user's name and password can be used to connect to your FTP server at ftp.yourdomain.ca.

f.As a side note, each "Web user" has a default personal webpage and the URL is http://www.yourdomain.ca/~webusername.


Plesk 9.x


To proceed with this option, the steps are as follows:

a.Log into your hosting control panel at http://admin.yourdomain.ca.

b.Click on the "Domain" icon and then click on the domain name.

c.Click on the "Web Users" icon under the "Web Site" section.

d.Click on the "Add New Web User" icon.

e.Create a new "Web user" by entering the desired name.

f.Once created, the new Web user's name and password can be used to connect to your FTP server at ftp.yourdomain.ca.

g.As a side note, each "Web user" has a default personal webpage and the URL is http://www.yourdomain.ca/~webusername.


Note

If you have forgotten the login information to your hosting control panel, please refer to KB-3000 for more instructions on how to retrieve it.




last updated = Oct 21, 2009 01:55:02 EST
category = web hosting
keywords = 3004 webhosting ftp account separate login sub-accounts


Related Article(s):
 
  KB-3002   How do I provide individual hosting control panel login to my users/clients? 143  
  KB-5001   How do I retrieve my Namespro.ca account login information? 136  
  KB-3008   How do I publish my website using Microsoft FrontPage or Microsoft Expression Web? 83  
  KB-4004   What is my CIRA Registrant username and password? 72  
  KB-2002   How do I retrieve my mailadmin page login information? (free mailbox & e-mail hosting only) 68  
 
© Copyright NamesPro Solutions Inc. All rights reserved.