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How do I retrieve my mailbox login information? (web hosting only)
Plesk 8.x or older
If you have forgotten your mailbox password, you should simply reset it by logging into your hosting control panel. The steps are as follows:
| 1) | Log into your hosting control panel at http://admin.yourdomain.ca. |
| 2) | Click directly on the domain name at the bottom of the page. |
| 3) | Click on the "Mail" icon under the "Services" section. |
| 4) | Click on the mailbox name. |
| 5) | Click on the "Preferences" icon to update the mailbox's password. |
Plesk 9.x
If you have forgotten your mailbox password, you should simply reset it by logging into your hosting control panel. The steps are as follows:
| 1) | Log into your hosting control panel at http://admin.yourdomain.ca. |
| 2) | Click on the "Domain" icon and then click on the domain name. |
| 3) | Click on the "Mail Accounts" icon under the "Mail" section. |
| 4) | Click on the mailbox name. |
| 5) | Click on the "Preferences" icon to update the mailbox's password. |
Note
 | If you have forgotten the login information to your hosting control panel, please refer to KB-3000 for more instructions on how to retrieve it. |
| If your domain has the free mailbox or is enrolled in one of our e-mail hosting plans, please refer to KB-2003 for more instructions on how to retrieve your mailbox login information. |
last updated = Jul 16, 2009 18:49:34 EST
category = e-mail
keywords = 2004 webhosting e-mail email password username
Related Article(s):
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KB-4004 What is my CIRA Registrant username and password? |
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KB-2006 How do I access my mailbox using an e-mail client? |
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KB-2001 How do I setup/manage my mailboxes? (web hosting only) |
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KB-3000 How do I retrieve my hosting control panel password? |
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KB-2003 How do I retrieve my mailbox password? (free mailbox & e-mail hosting only) |
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