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KB-5002
 

Types of usernames and passwords


There are 4 major types of logins at Namespro.ca, which are designed for 4 major service areas. They exist to allow flexible control over different levels of access and they are clearly described below:


i) Your main Namespro.ca account login

All Namespro.ca users have one. This is the central management console for all of your domains, registrants and services. You can also review your support history, invoice history and all types of information related to your Namespro.ca account.

access = login link at top right corner of our website

URL = https://www.namespro.ca/Login

username = your own e-mail address (entered during sign up)

password = your own password (chosen during sign up)

reset = KB-5001



ii) Your e-mail service logins (applies only to free mailbox and e-mail hosting plan)

If you have enabled our free bonus mailbox for any of your domains or if you have purchased an e-mail hosting plan from us, our system would have sent you a detailed e-mail containing all necessary instructions during activation. A corresponding postoffice would have been created for each individual domain that has e-mail service enabled with us. For each postoffice, there are 2 main logins. One is for administration and one is for webmail access.

administration URL = http://mailadmin.yourdomain.ca

username = namespro_admin@yourdomain.ca (system assigned - cannot be changed)

password = randomly generated at creation (can be updated at any time))

reset = KB-2002


webmail URL = http://webmail.yourdomain.ca

username = xxxxxxx@yourdomain.ca (your chosen mailbox name)

password = your own password (chosen at mailbox creation)

reset = KB-2003



iii) Your Windows hosting service logins (applies only to Windows hosting plans)

If you have purchased a Windows hosting plan from us, our system would have sent you a detailed e-mail containing all necessary instructions during activation. For each Windows hosting plan, there are 2 main logins. One is for administration via Plesk panel and one is for FTP access.


Plesk URL = http://admin.yourdomain.ca

username = npxxxxxxx (system assigned - cannot be changed)

password = randomly generated at creation (can be updated at any time)

reset = KB-3000


FTP host name for FTP program = ftp.yourdomain.ca

username = npxxxxxxx (system assigned - cannot be changed)

password = randomly generated at creation (can be updated at any time)

reset = KB-3000



iv) Your Linux hosting service logins (applies only to Linux hosting plans)

If you have purchased a Linux hosting plan from us, our system would have sent you a detailed e-mail containing all necessary instructions during activation. For each Linux hosting plan, you will be assigned an IP address. This IP will be used to login to your cPanel and for your FTP access.


cPanel URL = http://xxx.xxx.xxx.xxx/cPanel

username = randomly generated at creation (system assigned - cannot be changed)

password = randomly generated at creation (can be updated at any time)

reset = KB-3500


FTP host name for FTP program = ftp.yourdomain.ca

username = same as cPanel login above

password = same as cPanel login above

reset = KB-3500



Note

The purpose of this article is to clarify the 4 major types of logins that exist in our system. It is an overview of the different logins that a Namespro.ca user may be exposed to. For specific instructions on how to access/update/retrieve your different usernames/passwords, please refer to the related articles below or perform a quick search at the search box above.





last updated = Jun 29, 2017 19:57:55 EST
category = others
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Related Article(s):
 
  KB-3500   How do I retrieve my Linux hosting control panel and FTP password? 375  
  KB-2004   How do I retrieve my mailbox password? (Windows hosting only) 353  
  KB-3000   How do I retrieve my Windows hosting control panel and FTP password? 321  
  KB-2005   How do I access my mailbox via webmail? 271  
  KB-2001   How do I setup/manage my mailboxes? (Windows hosting only) 260  
 
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