How do I unlock a domain and retrieve the authorization code for a domain?
Both of these actions are performed to facilitate an outbound transfer. If you are simply hosting your website with another company, it is not necessary to transfer your domain away from your Namespro.ca account. You can simply point your domain's name servers to your host, and your domain will continue to be managed by Namespro.ca. Please refer to KB-4000 for more instructions on how to update your name server setting.
If it is your ultimate decision to transfer the domain away, you can send us a ticket via our online support system with the following information:
Action = unlocking and authorization code retrieval
Domain(s) involved =
Upon receiving your ticket, we will unlock the domain and send the authorization code to the admin contact e-mail address.
last updated = Jan 19, 2017 21:13:22 EST
category = transfers & mergers
keywords = 1006 transfer authorization code EPP key registrar outbound away unlock clientTransferProhibited status
KB-1001 How do I transfer a dot-ca domain from another registrar to Namespro.ca?
KB-1011 Will my domain experience any down time during a registRAR transfer process?
KB-1002 How do I transfer a non-dot-ca domain (com/net/org/biz/info/etc.) from another registrar to Namespro.ca?
KB-1004 How do I transfer a domain from one registrant to another?
KB-4014 What are the valid corporation status identifiers for a CIRA Corporation registrant?