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| At Namespro.ca, we firmly believe a satisfied customer is a return customer. Our support system allows us to build and maintain a close relationship with our users by listening to the problems or comments, providing the necessary support and tracking the history. We strive to maintain our response time to within 1.5 business hours under normal circumstances. |
| Tips: |
Before submitting a ticket, we suggest first performing a search in our Knowledge Base for a detailed and up-to-date answer. It is very likely that the same issue has been addressed by our support team before. Please click here to see a list of all KB articles.
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If you are a current customer but not logged in, your ticket will not be tracked and you will not be able to view its history later on. |
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IMPORTANT NOTICE
[2026-01-07]
Dear users,
Please be aware of a recent payment scam / phishing notice that has been making the rounds. You may have received messages that are sent from "zohosubscriptions.ca" with subject such as "We can't process your last payemnt" or "Payment processing issue". The message may look something like THIS.
Please ignore and delete it, as well as any future instances. It is a spam/scam/phishing email. All of our legitimate communication will only come from "support@namespro.ca". If you have any doubts about any messages, please do not hesitate to contact our support to confirm. Thank you very much for your attention.
Extra Reference: https://www.reddit.com/r/sysadmin/comments/17rktt1/zohosubscriptionscom_phishing_emails_domain/
Sincerely,
Namespro.ca Support Team
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