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At Namespro.ca, we firmly believe a satisfied customer is a return customer. Our support system allows us to build and maintain a close relationship with our users by listening to the problems or comments, providing the necessary support and tracking the history. We strive to maintain our response time to within 1.5 business hours under normal circumstances.

Tips:   Before submitting a ticket, we suggest first performing a search in our Knowledge Base for a detailed and up-to-date answer. It is very likely that the same issue has been addressed by our support team before. Please click here to see a list of all KB articles.


If you are a current customer but not logged in, your ticket will not be tracked and you will not be able to view its history later on.


[From Vancouver BC]

Dear Namespro.ca users,

Due to the COVID-19 virus pandemic, we at Namespro.ca are committed to help slow down the spread of the virus. All of our staff have been instructed to work remotely from home until further notice. Everyone in the Namespro.ca community are also encouraged to diligently practise social distancing. We will strive to maintain our normal service level during this pandemic but hope users understand if response times is longer than usual. Thank you very much for your patienc and cooperation.

Namespro.ca Management

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  category: sales     (about orders, billings and payments)  
  technical     (about technical setups and servers)  
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  date: 2020-Nov-26 10:25:19 PST
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